Mailing Lists

A mailing list is used to distribute a message to list members (also known as list 'subscribers') simply by sending the message to the list (an email account). Multiple mailing lists may be setup for each mail domain.

Once a mailing list is setup, users may also subscribe and unsubscribe (as well as send messages) to the list by email.

If email-based subscription is setup for a mailing list, security is provided by an optional subscription confirmation ('double opt-in') step; if confirmation is enabled, a subscription acknowledgement is sent to the email address of a potential subscriber. If the potential subscriber replies, then subscription to the list is completed and a 'welcome to the list' message is sent to the subscriber. If the potential subscriber does not reply, no further action is taken. This helps to insure that email addresses are not subscribed unless done so by the owner.

New subscribers may also be added by the Administrator. Subscribers may be added by account name, or imported from existing accounts on the server.

Each mailing list may also be configured to optionally restrict list postings to subscribers, and by optionally marking subject lines in messages from the list with list-specific text.

Creating a Mailing List

To create a mailing list:

  1. Select the 'Accounts' tab.
  2. Select the Domain which will contain the mailing list.
  3. Click 'Add List'.
  4. Enter the name of the list and click 'OK'.

Managing Mailing List Subscription Options

To set list subscription options:

  1. Select the 'Accounts' tab.
  2. Select the Domain which contains the mailing list.
  3. Select the mailing list account.
  4. Click 'Configure.
  5. To enable users to automatically subscribe to the list, check the 'Auto-subscribe by email' checkbox.
  6. To require subscription confirmation ('double opt-in'), check the 'Auto-subscribe confirmation required' checkbox. This helps prevent unintended or false subscriptions.
  7. Click 'OK' to save the settings.

Subscribing to a Mailing List by Email

Users may subscribe to a mailing list be sending a message to the list (account) with the word 'subscribe' as the Subject line of the message.

If subscription confirmation is required, an acknowledgement message will be sent to the subscribing account which must reply to complete the subscription.

Managing Mailing List Unubscription Options

To set list un-subscription options:

  1. Select the 'Accounts' tab.
  2. Select the Domain which contains the mailing list.
  3. Select the mailing list account.
  4. Click 'Configure'.
  5. To enable users to automatically unsubscribe to the list, check the 'Auto-unsubscribe by email checkbox.
  6. To require unsubscription confirmation, check the 'Auto-unsubscribe confirmation required' checkbox.
  7. Click 'OK' to save the settings.

Unsubscribing from a Mailing List by Email

Users may unsubscribe from a mailing list be sending a message to the list (account) with the word 'unsubscribe' as the Subject line of the message.

If unsubscription confirmation is required, an acknowledgement message will be sent to the unsubscribing account which must reply to complete the unsubscription.

Managing List Postings

To restrict postings to list subscribers:

  1. Select the 'Accounts' tab.
  2. Select the Domain which contains the mailing list.
  3. Select the mailing list account.
  4. Click 'Configure.
  5. Check the 'Limit posting to subscribers' checkbox.
  6. Click 'OK' to save the settings.

Adding Members to a Mailing List

To add members to a mailing list:

  1. Select the 'Accounts' tab.
  2. Select the Domain containing the mailing list.
  3. Select the mailing list account.
  4. Click 'Configure'.
  5. Click 'Add'.
  6. Enter the email address to add to the list and click OK.

Importing Members to a Mailing List

To import members to a mailing list:

  1. Select the 'Accounts' tab.
  2. Select the Domain containing the mailing list.
  3. Select the mailing list account.
  4. Click 'Configure'.
  5. Click 'Import'.
  6. Choose the location from which to import list members and click OK.

Removing Members from a Mailing List

To remove members from a mailing list:

  1. Select the 'Accounts' tab.
  2. Select the Domain containing the mailing list.
  3. Select the mailing list account.
  4. Click 'Configure'.
  5. Select the mail account of the member to remove from the list and click 'Remove'.

Removing a Mailing List

To remove a mailing list:

  1. Select the 'Accounts' tab.
  2. Select the Domain containing the mailing list.
  3. Select the mailing list account.
  4. Click 'Remove'.